Arlo|Smart Home Security|Wireless HD Security Cameras

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I have a basic plan that keeps 7 days of recordings in my library. Today when I checked all but today and yesterday's showed up. And some are missing from yesterday's. I've never seen this happen before as I always have recordings for the full 7 days and haven't made any changes. Anyone else have this issue?

3 REPLIES 3

I am having this issue as well. I contacted support about the missing ones from previous days and they showed up, but I lost all of the 17th recordings. I can make new ones happen but something glitched out AGAIN the past few days.

Well, at least I'm not alone. The free/basic plan doesn't come with support so I can't contact them. My old recordings are still gone but at least it seems to be working and saving everything since late Sunday.

You can contact them using the Contact Support link at the bottom here.

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