Video playback not working

[BansheeRider]

Hello. I am on the road and am trying to playback some videos. The videos won't play at all. I tried downloading the video and that didn't work. Computer and iOS app with no luck. Is there anything I can do remotely? Pretty dissapointed my system is not working as advertised while I am traveling for work!

[jguerdat · Accepted solution]

If you downloaded and they won't play, it's beginning to sound like it's your phone or other playback device. Try restarting it and see if that helps. What device and OS?

[jguerdat]

Just reread the original post and see you tried a computer, too. Try VLC which works on virtually any platform and is known to play Arlo videos with no issues.

[BansheeRider]

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jguerdat wrote:
Just reread the original post and see you tried a computer, too. Try VLC which works on virtually any platform and is known to play Arlo videos with no issues.

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Hey so after two days of it not working, and after I posted this thread, now it miraculously works! All my videos playback fine on my Mac and iPhone. I think this system might be the buggiest platform I have ever used.