Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Video library

Reply
Discussion stats
  • 1 Reply
  • ‎2024-01-20 11:51 AM
  • 454 Views
  • 0 Likes
  • 2 In Conversation
Mmwright
Follower
Follower
‎2024-01-20 11:51 AM

I have a 7day loop video library. Is it possible to retrieve videos that are older than that? Maybe 20 days?

Labels:
0 Likes
Reply
Message 1 of 2
454
1 REPLY 1
StephenB
Guru Guru
Guru
‎2024-01-20 12:06 PM
@Mmwright wrote:

I have a 7day loop video library. Is it possible to retrieve videos that are older than that? Maybe 20 days?

One option is to purchase an Arlo Secure Subscription.  That would increase your cloud storage to 30 days.

 

If you have a VMB4xxx or VMB5000 base, then you can also add local storage. 

 

Likely you have a VMB4000 or a VMB4500.  With those two bases you'd need to eject the USB drive and connect it to the PC to access the recordings.  (Those bases support recording, but not playback).  The VMB4540 and VMB5000 would let you access local recordings in the app, but not the browser.

0 Likes
Reply
Message 2 of 2
450
Discussion stats
  • 1 Reply
  • ‎2024-01-20 11:51 AM
  • 455 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.