Video cancellati nei feed

[Gianno]

Hello today I can't find in Arlo's feeds two videos that I saw last night dating back to February 3 at around 13:30 14:30, exactly the two videos where you could see a thief entering my house.

What could have happened?

Thanks for the support

Andrew

Grazie per il supporto 

Andrea

[StephenB]

---

@Gianno wrote:

Salve oggi non trovo nei feed di Arlo due video che ho visto ieri sera risalenti al 3 febbraio attorno alle 13:30 14:30, esattamente i due video dove si vedeva un ladro che entrava in casa mia.

Cosa potrebbe essere successo? 

Grazie per il supporto 

Andrea

---

Do you have a subscription?  Some users have reported that the 7-day retention with free cloud storage sometimes deletes some recordings a day early.

In general, if a recording is really important then you should download it right away.