Arlo|Smart Home Security|Wireless HD Security Cameras

how do you tell if your base station is failing?

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davepgh
Aspirant
Aspirant

My cameras will not stay attached to my base station and I just bought brand new batteries that seem to drain within a  few days ....

 

Could my base station be faulty?  If so, is there a discount plan to upgrade to a newer base station?  like the ultra 2?  I have the vmb4000r3 base.  and the pro cameras.

 

thanks,

Dave

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jguerdat
Guru Guru
Guru

While there have been a number of issues reported here involving the VMB4000 base, this seems new. What happens if you bring one camera closer to the base for testing? Is there anything new or moved near the base that also uses the 2.4GHz band? What are the base LEDs showing when the cameras show as offline? Does the base itself also show as offline?