VMC4030 cameras no longer recording

[Martyc1]

I am unable to see recording in the cloud. What is the best way to get the access back? 

[StephenB]

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@Martyc1 wrote:

I am unable to see recording in the cloud. What is the best way to get the access back? 

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One option is to remove one camera from your account and then add it back.  That should solve the issue.  The risk is that re-installing the camera sometimes is difficult.

The mods here - @ShayneS , @BrookeN , @JamesC - can also do a back-end sync that will restore it for you.  That can take a few days (especially over a weekend).  If you want them to do that, I suggest replying here so they'll see your request.

[BrookeN]

Watch your cameras throughout the day and see if the behavior changes.