VMB4000 base station can not connect to interent

[JHL1-HJ]

I purchased Arlo Pro Security Camera a couple days ago, but when i plug in the ethernet cable from the base station to my modem, it shows green on power, no light on internet, amber on camera, I'll attach a picture, what's going on and what should I do?

[JHL1-HJ · Accepted solution]

Problem solved, unplug it from the modem and connect it to my google wifi router, the signals are receiving, tried this method last night, didn't work, but it's working now.

[jguerdat]

FYI, a modem typically has one Ethernet port and remembers what device was previously connected to it. A reboot of the modem should then allow the new device (router or base) to be recognized.

If there are 2 or more ports on the modem, you'd need to be paying your ISP for more IP addresses from them.