Arlo|Smart Home Security|Wireless HD Security Cameras
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VMB4000 R3 , 4 Arlo pro cameras

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  • ‎2024-06-14 07:59 AM
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plato
Aspirant
Aspirant
‎2024-06-14 07:59 AM

Arlo Base and  cameras show  offline  but receiving notifications,  so far did base power off/on no change.

No video, look like a software problem, system is bricked.   Will an update from arlo fix the issue?

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jguerdat
Guru Guru
Guru
‎2024-06-15 06:59 AM

Have you rebooted your phone and reinstalled the app? Have you tried the web client on a computer browser (my.arlo.com)?

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plato
Aspirant
Aspirant
‎2024-06-16 01:30 PM

done all that, including on off  , still receiving notifications

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jguerdat
Guru Guru
Guru
‎2024-06-17 06:19 AM

While a PITA, remove all devices from your account, reset the base by holding the reset button for >10 seconds until the LEDs flash amber,  and start fresh. Add the base first and reconnect the cameras.

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