Arlo|Smart Home Security|Wireless HD Security Cameras

Using 64GB flash drive but not saving. Don't have Smart subscription. Shows USB ready on settings.

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Mark1281
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Aspirant

I have a 64GB USB flash drive plugged in and it’s not saving to it.  I don’t have a smart subscription, but the setup where it saves to cloud free for 7 days.  There is nothing of those 7 days saving to flash drive and no recordings will save beyond the 7 days.

 

I’ve checked settings and it says USB ready, set to record locally, overwriting turned off, but will not save to USB.  I’ve tried rebooting and no success.

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TomMac
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Guru

Did you format it in the base or outside... in fat32 ?

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Mark1281
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Inside the base.

StephenB
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Guru

Some USB thumb drives have multiple partitions, and that can confuse the base.  You might want to check for that in a PC, and if you see multiple partitions there you can delete them and then reformat.

Mark1281
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Aspirant
There are no partitions on it.
StephenB
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@Mark1281 wrote:
There are no partitions on it.

FWIW, there is certainly at least one partition on it...   I would point out that some others here have said there weren't multiple partitions, and then discovered later on that they were wrong.  You can check it in a Windows PC using the Windows Disk Manager.

 

But if in fact there is only one partition, then you could try

  • putting the drive into a PC, and "repairing" it if the PC wants to do that.  Perhaps reformat the drive if the PC doesn't offer to "repair" it.
  • Checking to see if the drive has a write-protect switch (and that the switch is in the correct position).
  •  using a different USB drive.