Arlo Pro not saving to USB

[Mark1281]

I have a 64GB USB flash drive plugged in and it’s not saving to it.  I don’t have a smart subscription, but the setup where it saves to cloud free for 7 days.  There is nothing of those 7 days saving to flash drive and no recordings will save beyond the 7 days.

I’ve checked settings and it says USB ready, set to record locally, overwriting turned off, but will not save to USB.  I’ve tried rebooting and no success.

[TomMac]

Did you format it in the base or outside... in fat32 ?

[Mark1281]

Inside the base.

[StephenB]

Some USB thumb drives have multiple partitions, and that can confuse the base.  You might want to check for that in a PC, and if you see multiple partitions there you can delete them and then reformat.

[Mark1281]

There are no partitions on it.

[StephenB]

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@Mark1281 wrote:
There are no partitions on it.

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FWIW, there is certainly at least one partition on it...   I would point out that some others here have said there weren't multiple partitions, and then discovered later on that they were wrong.  You can check it in a Windows PC using the Windows Disk Manager.

But if in fact there is only one partition, then you could try

• putting the drive into a PC, and "repairing" it if the PC wants to do that.  Perhaps reformat the drive if the PC doesn't offer to "repair" it.
• Checking to see if the drive has a write-protect switch (and that the switch is in the correct position).
•  using a different USB drive.