Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Update stopped cameras from working

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  • ‎2025-10-25 11:46 AM
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LanceMc
Aspirant
Aspirant
‎2025-10-25 11:46 AM

I have two cameras. Both worked fine for years. Some update took place and now I cannot view the cameras live any longer. Great update….. exasperated sigh….

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BrookeN
Arlo Moderator
Arlo Moderator
‎2025-10-28 08:15 AM

Can you please remove one of the cameras from the account and then re-add it?

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LanceMc
Aspirant
Aspirant
‎2025-10-28 08:52 AM

I have removed all devices and tried reconnecting. The lights blink, the chimes sound but when it tries to find the device it says it cannot find any devices. Probably start looking for a different brand of cameras. 

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jcwrks
Luminary
Luminary
‎2025-10-30 11:07 AM

I have the same issue after the new app 6.5.2 update. Base station has 3 green led's, and each of my cams still records motion that shows under Feed. I am unable to live view all cams, and the base station says offline. No doubt the new app is buggy.

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