USB video quality Arlo Pro

[JoshuaHaney]

I added a 16GB USB drive to my Arlo Pro basestation. Today I removed the drive to view some videos that were no longer online. The quality of the viodeo was so poor that I couldn't even tell whcih camera it was from. My cloud videos have great quality it is just the local storage that is terrible. 

This is a screen shot from the local storage video

This is what the cloud storage looks like

Any ideas on how to correct this?  

[steve_t]

Can't see the pics til the group admins authorise them. I assume you're using VLC to view the videos. Someone said earlier about changing the viewing resolution to get a better picture?? 

[jguerdat]

Others, usually on a Mac, have had issues with viewing videos from the USB device.  Updating to the latest version of VLC has always worked.

[KGrip]

Im having the same problem. Im also on a mac

[JoshuaHaney]

I'm going to try this on a windows machine later. I'll let you know how it goes