Arlo|Smart Home Security|Wireless HD Security Cameras
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Turning off camera loses sensitivity and record video settings - Bug

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kev001
Guide
Guide

Today I have builders at my home so i manually turn off the camera. (from the camera devices page)

 

However when I turn it back on I have to change back the sensitivity and also set it to record motion (rather than just notifiy)

 

Is this a bug?  Why is it not putting back my settings?

 

 

Note, I am integrated with smarthings, however it is not being used for anything.

 

Thanks

 

1 REPLY 1
jguerdat
Guru Guru
Guru

It's not supposed to work that way. I suppose it could be a ST issue so maybe removing that first would be best.  If that doesn't help, try removing the camera from Settings, My Devices (where you're turning the camera off, right?) and then resync it.  That refresh may be needed.