Arlo|Smart Home Security|Wireless HD Security Cameras

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rbudge
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What changed?  When you downloaded a video file on a PC the file name would be the actual Epoch time.  Two days ago I noticed it is not naming the file utilizing Epoch time.  Now there is no time identification at all.  This needs to be fixed.  A time stamp is required if you want to use your video in a court case.

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rbudge
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Using Firefox with no issues...  Thanks...

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TomMac
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Were you downloading using a different device than normal...some device actually use the converted epoch time ( real date/ times )

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rbudge
Guide
Guide

Same device...  PC with Windows 10...  Date and time does show up on my IPAD and IPHONE but I take it this is due to the actual ARLO APP.  As you know there is no PC APP and you need to go to the ARLO/NETGEAR WEB page.  Netgear really needs to embedd a Time Stamp right into the downloaded video.  Courts are never going to allow a video without a time stamp.

steve_t
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Master

I've just downloaded a clip and run it through the top google result epoch time converter and it was correct for me on Win 7 Pro

rbudge
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As stated previously the file name was alawys the time in Epoch format when I downloaded a file on my PC.  Now all the files download as motionRecord.mp4. The only thing i know that changed was a major Windows 10 update occurred.  This is whenI noticed the change in file names.  I just went on a computer that was not updated with the latest Windows 10 update and those files are still being named in Epoch format.  I am updating that PC now and will see if the Windows 10 is the cause but that makes no sense why file names from the Netgear site would change.

TomMac
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Just d/l'ed a file on Win 10 ( with latest updates ) and the file name is still Epoch time date...  Got me why your having issues

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Morse is faster than texting!
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rbudge
Guide
Guide

Thanks for the information.  I just updated my laptop with the latest Windows 10 update and now the file names have changed to motionRecord.mp4.  I am using Edge as the browser.  I switched to Firefox and now the files are named using Epoch Time.  What Browser are you using in Windows 10?  Something has changed in Edge.  I am going to try to use a few more browsers and see what happens.  Ill keep ypou posted.

jguerdat
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Guru
Edge isn't a supported browser so all bets are off. However, a question on updating W10 - are you on the Creator's update or still on the last major revision? I think the latter is build 1706 or close.
steve_t
Master Master
Master

Yup. Edge is the problem

rbudge
Guide
Guide

It is the Creator's Update.  Build 1703...

jguerdat
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Guru
Likely a double whammy, Edge and Creator's update. Probably nothing to do except use a different browser.
rbudge
Guide
Guide

Using Firefox with no issues...  Thanks...