Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Retrieve video footage

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Dayc
Aspirant
Aspirant

Not on a plan & need to retrieve video footage from a few weeks ago which has all disappeared. I wasn’t aware footage was lost so quickly!

Model: VMB4000 | Arlo Pro/Pro2 Base Station
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jguerdat
Guru Guru
Guru

It's gone. The free plan has always had 7 days' storage. This would have been a good time to have had a USB drive plugged into your base so local storage would have it. Local storage isn't deleted until you delete it.

Dayc
Aspirant
Aspirant
Thank you for your response - appreciate it. I will now do that - plug in USB to base.