Arlo|Smart Home Security|Wireless HD Security Cameras
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Recordings are no longer showing in library

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  • ‎2022-07-11 07:23 AM
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Mbornemann
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Follower
‎2022-07-11 07:23 AM
Recordings are no longer showing in library. I should have the free rolling 7 day cloud storage. I have 2 cameras. I have tried all of the suggestions from the bot chat, nothing worked and I’m “not entitled” to a live person because I don’t pay for a plan.
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JamesC
Community Manager
Community Manager
‎2022-07-12 10:24 AM

Mbornemann,

 

Are you using the web client from a PC or the mobile app on Android/iOS? Do both behave the same way?

 

Are you able to live stream and manually record?

 

JamesC

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