Arlo|Smart Home Security|Wireless HD Security Cameras

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ArloPro65
Guide
Guide

I have an Arlo Pro that was updated to support this new "Record until activity stops" feature.  I tried it out by updating my front door camera and it does not seem to be working.  It still records and then shuts off then records again and shuts off all while the same person was at my front door.

 

Arlo Pro Base Firmware:                1.8.9.0_11528

Arlo Pro Camera (H7) Firmware:    1.092.0.3_12290

 

Please fix this Netgear / Arlo team.  

4 REPLIES 4
steve_t
Master Master
Master

Is it that the sensitivity is too low to detect the motion of the person still present? Don't forget that it's a motion detector, not an occupancy detector. If it's constantly a problem, it might be better to go back to recording for a predetermined length of time

ArloPro65
Guide
Guide

In my situation, the sensitvitiy is set at 90.

 

I will try messing with it a bit more and seeing if that helps.  

steve_t
Master Master
Master

I recommend you start at 100 and turn it down 1 each time you get a false alert within say half an hour of a previous one until you find a good balance between alerts/recording when you want them and not having any when eg  a tree sways in the wind. Mid 90's seems to work well for most of my cameras, especially at night. I run a schedule so the sensitivities are lower during the day

ArloPro65
Guide
Guide

Thanks for the recommendation Steve_t.  I'll try that out.