Arlo|Smart Home Security|Wireless HD Security Cameras

Push notifications amd email not working since update on 6-25-2020. Tried relogging and rebooting.

Reply
Discussion stats
  • 1 Reply
  • 546 Views
  • 0 Likes
  • 2 In Conversation
dbrowers
Follower
Follower

Since app update on 6/25 push notifications--tone and email--have stopped (they worked previously). I have tried all of the following:

log off and login, reboot phone, reset hub, deleted and then reloaded app, double checked all settings and push notifications...all to no avail.

 

I see on the message boards that this has occurred with previous updates. None of the solutions posted there have worked.  Arlo do you have a solution?

Model: VMB4000 | Arlo Pro/Pro2 Base Station
JessicaP
Arlo Moderator
Arlo Moderator

Hi dbrowers,

 

Are you still have this issue? What phone device and OS system are you using?

 

Also, try testing by using the default "Armed" mode if you're not using that mode.