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No sound when playing back a video from my iPhone. Tried reinstalling and have the latest updates.

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Gunnarv5
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I have no sound when playing back a video from my iPhone.

I have the lasted updates.

I’ve also deleted and re installed the program. It’s still not working???

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JessicaP
Arlo Employee Retired

Hi Gunnarv5,

 

Does this happen when you're on your WiFi and/or cellular data? What iPhone are you using and what iOS verison are you running?

 

Have you tried to reboot your iPhone to see if that helps?