Arlo|Smart Home Security|Wireless HD Security Cameras
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Problem with smart things video capturing after firmware 1.14.1.0

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  • ‎2019-09-01 05:42 AM
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EirikHuse
Guide
Guide
‎2019-09-01 05:42 AM

I am using Samsung Smartthings to capture video from an Arlo Pro camera. After installing firmware 1.14.1.0, Arlo is no longer saving videos in the library when motion is detected from Smartthings.  Video is saved when motion is detectet from the Arlo Pro camera .

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TomMac
Guru Guru
Guru
‎2019-09-01 06:43 AM

Recheck or reinstall smartthings if the system is recording to the library

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EirikHuse
Guide
Guide
‎2019-09-01 08:13 AM

I have restarted both Arlo and Smartthings. Arlo is recording to library only when motion is detected by the Arlo camera. When motion is detected by SmartThings, Arlo is NOT recording to library. The log shows that Smarthings and Arlo are communicating, and all seems OK.

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SurfTek
Aspirant
Aspirant
‎2019-11-07 02:48 PM

There is a long 163 comment thread on this. It's broken right now, with no promise of a fix from ST or Arlo.

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