Arlo|Smart Home Security|Wireless HD Security Cameras

Poor video (off/on) every few seconds even full wifi signal

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Chuck13
Aspirant
Aspirant

as above, 

2 of 5 camera has poor on/off conecction, every few second - even with strong wifi signal. I don't think it's a home base, any thoughts anyone??  TIA

6 REPLIES 6
jguerdat
Guru Guru
Guru

Swap cameras around to see if it's the camera or location.

Chuck13
Aspirant
Aspirant

you are correct, it occurs on the same spot ( even with different camera).  what should I do next ? The signal strength is full bars on all location. Now I am totally lost. TIA

StephenB
Guru Guru
Guru

@Chuck13 wrote:

you are correct, it occurs on the same spot ( even with different camera).  what should I do next ? The signal strength is full bars on all location. 


Signal strength is sometimes a misleading indicator.

 

One option is to get a second base station that you could put closer to the problem locations.  You could try just moving your existing base, and see if that helps.  A wifi extender or powerline network gadget might be needed if there is no ethernet in the new location.

 

jguerdat
Guru Guru
Guru

Also look for some wireless device near the camera that could be interfering with the signal.

StephenB
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Guru

@jguerdat wrote:

Also look for some wireless device near the camera that could be interfering with the signal.


Other electronics near the camera can also cause interference (even if they don't use WiFi), so that is also something to keep in mind.

chak
Aspirant
Aspirant

thank you