Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 3 Replies
  • 2002 Views
  • 0 Likes
  • 2 In Conversation
rang624
Aspirant
Aspirant

The base station is VMB4000 and not listed in the models. Up until the was a server issue about a month ago everything worked just fine. Now I'm  experiencing delays in the playback of recorded videos. I tell it to play the video and the audio starts playing then about half way through the video pick up (audio and video are in sync). Then if I replay the video a second time everything works. This is very annoying to have to play the video twice to see it completely. If I were to guess, there is a buffering issue somewhere. Using Chrome for a browser. 

3 REPLIES 3
TomMac
Guru Guru
Guru

Easiest thing to try and fix  playback delay is do a reboot of the base... power it off then back on and see if it makes a difference

Give it a few mins to come back online.

--------------------------------------
Morse is faster than texting!
--------------------------------------
rang624
Aspirant
Aspirant

Already tried that... Didn't work.

TomMac
Guru Guru
Guru

sounds like slow servers, have you filed a report to Netgear?

--------------------------------------
Morse is faster than texting!
--------------------------------------