Outdoor Adaptor Recall Notice from Consumer Product Safety Commission

[96708]

http://www.arlo.com/en-us/images/documents/arlopro/Netgear_VMA4700_Recall_PR.pdf

[96708]

Does anyone who has filled out the form already know if NG is paying for the return shipping?

Also, what good is a recall if NG has no alternative, no replacement product on offer? 

[CaptC]

---

96708 wrote:

Does anyone who has filled out the form already know if NG is paying for the return shipping?

Also, what good is a recall if NG has no alternative, no replacement product on offer? 

---

Recalls are usually about safety and so consumers sometime have to wait for a replacement. Just look at what happened with the aribags where it took years for all of those to be replaced.

[96708]

Then NG should buy back the cams at cost for customers who can only use them with the wired option outdoors.

[96708]

and 2) fix IFTT and 3) fix the ticking noise with the cams. When do we get some respect? What does it take to get action from NG?

[96708]

Been months since the FIRE issue was brought to NG's notice. Been months since they dragged their feet asking for people to return it. But where in the F is the replacement? How long does this s take to resolve?

[jguerdat]

Really? Do you want a leaky seal and a fire or a properly designed piece?

[tnmom2amk]

Has anyone actually received the return label & package to return the charger for a refund fter submitting the request? It's been 3 weeks and nothing. I've got 2 chargers that are both crap.

[96708]

I need answers and a resolution -- not a fanboy response.