Arlo|Smart Home Security|Wireless HD Security Cameras
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One Arlo Pro camera won't send motion notifications. Other cameras are fine. Tried re-syncing.

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Aspirant
Aspirant

One camera will not send notifications of motion to cloud or phone. Two other cameras are fine. I have turned on/off several times and re-synced

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Aspirant
Aspirant
Camera is picking up motion but not sending or recording
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Guru Guru
Guru

Can you make a manual recording?

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Aspirant
Aspirant
Never tried before but it was successful.
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Guru Guru
Guru

@ksmith7108 wrote:
Never tried before but it was successful.

Ok.  Are you using the "armed" mode, or have you created a custom mode?

 

Have you tried the motion detection test to confirm that the camera is picking up motion reasonably well?

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Aspirant
Aspirant
Motion detection is working and it is in armed mode. No custom
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Guru Guru
Guru

@ksmith7108 wrote:
Motion detection is working and it is in armed mode. No custom

Smart subscription?  Or basic?

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Aspirant
Aspirant
Smart subscription and updated app
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Guru Guru
Guru

@ksmith7108 wrote:
Smart subscription and updated app

How are the notifications set up?  Are you filtering out "all other motion"?  If so, try enabling everything.