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One Arlo Pro camera won't send motion notifications. Other cameras are fine. Tried re-syncing.

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ksmith7108
Aspirant
Aspirant

One camera will not send notifications of motion to cloud or phone. Two other cameras are fine. I have turned on/off several times and re-synced

8 REPLIES 8
ksmith7108
Aspirant
Aspirant
Camera is picking up motion but not sending or recording
StephenB
Guru Guru
Guru

Can you make a manual recording?

ksmith7108
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Aspirant
Never tried before but it was successful.
StephenB
Guru Guru
Guru

@ksmith7108 wrote:
Never tried before but it was successful.

Ok.  Are you using the "armed" mode, or have you created a custom mode?

 

Have you tried the motion detection test to confirm that the camera is picking up motion reasonably well?

ksmith7108
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Aspirant
Motion detection is working and it is in armed mode. No custom
StephenB
Guru Guru
Guru

@ksmith7108 wrote:
Motion detection is working and it is in armed mode. No custom

Smart subscription?  Or basic?

ksmith7108
Aspirant
Aspirant
Smart subscription and updated app
StephenB
Guru Guru
Guru

@ksmith7108 wrote:
Smart subscription and updated app

How are the notifications set up?  Are you filtering out "all other motion"?  If so, try enabling everything.