Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

One camera remains offline. Tried replacing batteries. Other camera works fine.

Reply
Discussion stats
  • 1 Reply
  • ‎2019-09-29 04:35 PM
  • 805 Views
  • 0 Likes
  • 2 In Conversation
FletcherShow
Follower
Follower
‎2019-09-29 04:35 PM

One camera remains “offline”. have replaced batteries in this camera. Our OTHER camera works fine.

Labels:
0 Likes
Reply
Message 1 of 2
805
1 REPLY 1
StephenB
Guru Guru
Guru
‎2019-09-29 04:44 PM

Have you tried swapping the two cameras (to rule out location as a factor)?

 

Is this an Arlo Pro (per your model info)?  Or is it the original WireFree camera (with 4 batteries)?

0 Likes
Reply
Message 2 of 2
802
Discussion stats
  • 1 Reply
  • ‎2019-09-29 04:35 PM
  • 806 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.