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I did not choose to upgrade to the SMART. I rather chose to install a 250G USB drive in the base unit. It had been keeping an entire month on the library. I have had this unit for say 6 months...Starting yesterday it is all gone and only 7 days is visible. Why?
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Hi @JoJotheMad
Can you reiterate some of these details? Are you saying that you previously had the basic plan & now have a smart subscription?