Arlo|Smart Home Security|Wireless HD Security Cameras
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Older video is not in library while USB installed

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  • ‎2019-07-16 01:42 PM
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JoJotheMad
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‎2019-07-16 01:42 PM

I did not choose to upgrade to the SMART.  I rather chose to install a 250G USB drive in the base unit.  It had been keeping an entire month on the library.  I have had this unit for say 6 months...Starting yesterday it is all gone and only 7 days is visible.  Why?

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-07-17 04:44 PM

Hi @JoJotheMad

 

Can you reiterate some of these details? Are you saying that you previously had the basic plan & now have a smart subscription? 

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