Arlo|Smart Home Security|Wireless HD Security Cameras

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Having issue with Pro cameras - they haven’t been used in a year and now set up with new Smart Hub today - they sync and set up all ok until I remove from charger.

I have 3 cameras and all the same issue, the minute I remove charger (showing fully charged in app) they go offline which seems odd all 3 would have the same battery issue - any ideas as the support chat wasn’t the most helpful, just factory reset with no result and a promise to get back to me.

Thanks!

1 REPLY 1

Had you allowed the camera batteries to go flat? They need to have at least 5% charge before you can recharge them.

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

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