Arlo|Smart Home Security|Wireless HD Security Cameras

Notifications not being sent to email. Out of 20, I only receive 1 from my phone..

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TylerDurden8 Aspirant
Aspirant

Not an android issue.  Notifications are not being sent to my email.  Out of 20, I only received 1 on my phone...0 in my email.  This is progressively getting worse.

Model: VMB4500 | Arlo Pro/Pro2 Base Station
JessicaP Arlo Moderator
Arlo Moderator

Hey @TylerDurden8,

 

Just to make sure, are you saying that you're not receiving notifications from your email and/or Android?

TylerDurden8 Aspirant
Aspirant

Yes and it is not consistent.  Sometimes I get it on both, one or the other, or none.  Today I received 10+ email notifications and none on my Galaxy S10.

JessicaP Arlo Moderator
Arlo Moderator

Try to uninstall the app, restart your phone, and reinstall the app to see if that helps. If it still doesn't, try to toggle the notification permission off and on on your Android device to see if that helps too.