Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2019-05-28 04:14 PM
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TylerDurden8
Aspirant
Aspirant
‎2019-05-28 04:14 PM

Not an android issue.  Notifications are not being sent to my email.  Out of 20, I only received 1 on my phone...0 in my email.  This is progressively getting worse.

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JessicaP
Arlo Employee Retired
‎2019-05-30 10:21 AM

Hey @TylerDurden8,

 

Just to make sure, are you saying that you're not receiving notifications from your email and/or Android?

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TylerDurden8
Aspirant
Aspirant
‎2019-05-30 12:17 PM

Yes and it is not consistent.  Sometimes I get it on both, one or the other, or none.  Today I received 10+ email notifications and none on my Galaxy S10.

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JessicaP
Arlo Employee Retired
‎2019-05-30 02:20 PM

Try to uninstall the app, restart your phone, and reinstall the app to see if that helps. If it still doesn't, try to toggle the notification permission off and on on your Android device to see if that helps too.

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