Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2018-10-11 10:30 PM
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Gsanders1205
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Follower
‎2018-10-11 10:30 PM

I was getting sound notifications then it stopped when I triggered my camera to record when security light goes on. I have an iphone7 and also just updated latest iOS 12.0.1 (May just be a coincidence??). Pleas help! Just got cameras and security light and have been consumed with getting it set up for 2 days and now this.

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TomMac
Guru Guru
Guru
‎2018-10-12 05:48 AM

there have been some issue with the new OS ( 12x ) working properly with Arlo... contact Arlo Support and let them know the issue... they can't fix it if it's unknown

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JessicaP
Arlo Employee Retired
‎2018-10-12 12:30 PM

Hey @Gsanders1205,

 

Try to toggle the sounds notification through your iPhone (Settings > Notifications > Arlo). If that doesn't fix it, try to uninstall the app, restart your iPhone, and reinstall the app.

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