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Not Receiving Smart Notifications When Phone IS Locked

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Jgutta420
Aspirant
Aspirant

I have the arlo pro vms4330. I tried the free 30 day trial of arlo smart. Since then, notifications have ceased. The only time I get notifications is when I unlock my phone. If I go all day without touching my phone (which I sometimes do...I know, shocking) I'll get bombarded with notifications as soon as I unlock it. I've checked the notification settings and they are as they should be. I did not have this problem until I upgraded to smart. Any advice would be helpful.

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jguerdat
Guru Guru
Guru

Try changing the phone settings for battery optimization so the app isn't put to sleep.