Constant Low Battery Notifications

[jkramer77]

Our Arlo hit very low battery recently.  When I went to charge it, I began receiving CONSTANT push notifications and emails that the battery is at 0%.  And I mean constant....about one every few seconds.  Is there a way to turn these off while I charge the camera?  My phone is just constantly going off while I try to charge the camera.

[ShayneS · Accepted solution]

jkramer77,

Have you tried to reboot the Base Station? a couple suggestions would be to reboot/reset the Base Station & Remove/Resync the camera.

[pc2k17]

You shouldn't get notifications about a low battery while charging the battery. Sounds like you ran it down too far. Check this out....

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

[jkramer77]

I was also advised to turn the camera completely off from within the app.  Am going to try doing this and, alternately, turning off the base station and will report back.  

[jkramer77]

That did it.  Had to remove the camera from my system then re-sync it.  Thanks everyone!