Introducing Arlo Secure - FAQ & Resources

[Darkknight3008]

None of the camera recording motion and showing up in the library, Stopped working since August 28th.

Base station model is VMB4000r3, which qualifies for free 7 day motion detection.

Did something change with arlo subscription plans?

[halfwalker]

Bingo - that did it.  The yellow LED was on for a while, and a few mins later uploads started happening.

Thanks for the quick work.

[teacherfriend]

Try actually removing the base station and then adding it back in as a new device. You may need to pair your cameras with the base station again, but I didn’t. It worked for me…finally. 

[JamesC]

Is anyone in this thread still experiencing this issue? Please let me know.

JamesC

[DeiterB]

All good on my end.  Just had another firmware update yesterday for the cameras if I’m not mistaken.  Thanks for all your help!