Arlo|Smart Home Security|Wireless HD Security Cameras

No recording since 1 PM on Sept 1, 2019

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Guide
Guide

9-01-2019 no recording since 1pm today. Not a year with the system and this is probably the fifth problem reported already...

Model: VMC4030 | Arlo Pro Wire-Free Camera

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Guide
Guide

9-03-2019 3pm Arlo Team responded and professionally assisted me in this situation,. All is well now... Thanks Arlo Team!!!

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Aspirant
Aspirant

Same here. No notifications and recordings.

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Guide
Guide

Still, 9-02-2019, no recording and it is 8:22am

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Guru Guru
Guru

@Merengue wrote:
Still, 9-02-2019, no recording and it is 8:22am

Have you tried restarting the base?

Also can you live stream and make manual recordings?

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Aspirant
Aspirant

I had no recordings on 9/1/2019 but I did have notifications. It started recording again this morning. I wanted to go back and look at a recording from last night but couldn’t because it’s not there. The still image from that recording was still on the device screen in the app.

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Guide
Guide

2nd day since yesterday Sept. 1st from 1pm until today Sept. 2nd 7:55 pm no recordings no alerts. What's going on? Is anyone else having these issues?

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Guide
Guide

Manual recordings goes disabled while in live stream.... And I have tried rebooting the base several times and nothing yet...

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Guru Guru
Guru

Have you rebooted the base? What mode is active?

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Guru Guru
Guru

I think the next step (if you haven't tried it yet) is to remove the batteries from the camera(s) and reinsert them.

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Guide
Guide

9-03-2019 3pm Arlo Team responded and professionally assisted me in this situation,. All is well now... Thanks Arlo Team!!!

View solution in original post

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Guide
Guide

Thank you...