No free 7-days cloud recording

[kumars3]

Hi, I don't see any saved recordings on cloud under library section of the app. I have 3 Arlo Pro cameras. I thought Arlo Pro cameras are eligible for 7-day free cloud recordings. Isn't that true? 

[StephenB]

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@kumars3 wrote:

Hi, I don't see any saved recordings on cloud under library section of the app. I have 3 Arlo Pro cameras. I thought Arlo Pro cameras are eligible for 7-day free cloud recordings. Isn't that true? 

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It is true for Pro and Pro 2 cameras.  But not Pro 3 or Pro 4 - they need a subscription for cloud recording.

[kumars3 · Accepted solution]

Thanks ! Sorry for the confusion. I meant Arlo Pro. I have three Arlo pro cameras. Anyways, I just figured it out. I had to delete and re-install the app and reset my base station and it seemed to do the trick. I now see saved cloud clips 🙂