Arlo|Smart Home Security|Wireless HD Security Cameras

New Base Station - 2nd account wont find

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OGBankster
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I have two arlo base stations connected to one account. It is fine in my phone but the wife cannot detect the second base station and cameras. I went into settings and granted her permission. The camera shows to grant permissions but the base station that the camera is connected to is not. How do I get her access to the second base station and camera.
Model: VMC4030 | Arlo Pro Wire-Free Camera
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ShayneS
Arlo Moderator
Arlo Moderator

Have you tried to remove her & re-add the granted access? Does it help if you use the web portal vs the app?