New App Is Not Working

[Mavpscvw]

After the update, so called "improvements" the app is unusable. First thing i noticed was the Mode was not enabled, i noticed that it was not recording for 2 day, and i wanted to see an incident that happened and i couldn't. I end up enabling the Mode to Armed, 4 hours later it got disarmed on its own. Now I'm having problems where my arlo pro base is fully power up all 3 light showing green, but the app is saying the device offline, to check my power connections. Please fix this now, in 1 week i have 3 days of no recording.

[trickytcamgeek]

This was a terrible update failure.

The “live” video stream no loger works on an ipad.  It says “live”, but its not.   Please urgently roll back this disaterous “upgrade” which is a big software mess.

[ShayneS]

Mavpscvw,

What firmware version is your base station & cameras running? What device are you experiencing the issue on? Have you tried to reboot the base station?

[trickytcamgeek]

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@ShayneS wrote:

Mavpscvw,

What firmware version is your base station & cameras running? What device are you experiencing the issue on? Have you tried to reboot the base station?

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@ShayneS Is you head in the sand?  Haven’t you read any of the 100s of complaints on this topic?