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My Arlo Videos Are Deleting Under 7 Days

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  • ‎2019-01-09 05:09 PM
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bonlou
Aspirant
Aspirant
‎2019-01-09 05:09 PM

Last year, my 8 day did not go away (delete) until 5pm.  Now they are gone, by the 8th day, I'm thinking at 12midnight.

Today, my 7 day deleted by afternoon.  I'm supposed to have a full 7 days of video, so I can download what I need.  What has changed?  I have not changed any settings.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-01-14 02:36 PM

Have you tried contacting customer support regarding this issue? I have attached the link below for you - Arlo Tech Support

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bonlou
Aspirant
Aspirant
‎2019-01-16 05:55 PM

Yes, thanks.  Am working on it.

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