Arlo|Smart Home Security|Wireless HD Security Cameras

My Arlo Videos Are Deleting Under 7 Days

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bonlou Aspirant
Aspirant

Last year, my 8 day did not go away (delete) until 5pm.  Now they are gone, by the 8th day, I'm thinking at 12midnight.

Today, my 7 day deleted by afternoon.  I'm supposed to have a full 7 days of video, so I can download what I need.  What has changed?  I have not changed any settings.

Model: VMC4030 | Arlo Pro Wire-Free Camera
ShayneS Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link below for you - Arlo Tech Support

bonlou Aspirant
Aspirant

Yes, thanks.  Am working on it.

Model: VMC4030 | Arlo Pro Wire-Free Camera