Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

My Arlo Pro Wire-Free camera (1 of a 3 camera kit) won't detect motion..

Reply
Discussion stats
  • 2 Replies
  • ‎2017-07-11 08:38 PM
  • 2916 Views
  • 0 Likes
  • 3 In Conversation
KevAus81164
Follower
Follower
‎2017-07-11 08:38 PM

I have only had the set for 3 weeks and 1 of the cameras wont detect motion. What shall I do, I'm thinking of taking it back to JB Hifi, but then I have to take the entire set back, not just the faulty camera.

Labels:
0 Likes
Reply
Message 1 of 3
2,916
2 REPLIES 2
steve_t
Master Master
Master
‎2017-07-12 03:37 AM

Have you turned the motion sensitivity setting for the camera to 100? Is the rule for the camera to detect motion and record? Did you remember to click back and click SAVE when you altered the motion sensitivity for the rule for that camera?

0 Likes
Reply
Message 2 of 3
2,901
jguerdat
Guru Guru
Guru
‎2017-07-12 05:36 AM

Swap cameras around to verify that it's the camera.

0 Likes
Reply
Message 3 of 3
2,891
Discussion stats
  • 2 Replies
  • ‎2017-07-11 08:38 PM
  • 2917 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.