Arlo|Smart Home Security|Wireless HD Security Cameras

My Arlo Pro Is Not Recording

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jlum Follower
Follower

 We have 4 Arlo Pro cameras.  All are online.  All detect motion and send notices through the app.  One camera, however, does not record any detected motion.  Thoughts?

Model: VMC4030 | Arlo Pro Wire-Free Camera
JamesC Community Manager
Community Manager

jlum,

 

First check your modes/rules to make sure everything is set up as desired. If you're still experiencing an issue, try rebooting your base station along with the camera (remove and reinsert the battery). Are you still experiencing the same behavior?

 

JamesC

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Chris53 Aspirant
Aspirant

I have the same problem. One camera out of 4 does not record. I tried reboot and battery removal and reinstall. No change. Any other solutions?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
ShayneS Arlo Moderator
Arlo Moderator

Chris53,

 

Have yo tried to remove and re add the camera? Make sure to add your rules back.

Model: VMC4030 | Arlo Pro Wire-Free Camera