Arlo|Smart Home Security|Wireless HD Security Cameras
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My Arlo Pro Is Not Recording

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jlum
Follower
Follower

 We have 4 Arlo Pro cameras.  All are online.  All detect motion and send notices through the app.  One camera, however, does not record any detected motion.  Thoughts?

3 REPLIES 3
JamesC
Community Manager
Community Manager

jlum,

 

First check your modes/rules to make sure everything is set up as desired. If you're still experiencing an issue, try rebooting your base station along with the camera (remove and reinsert the battery). Are you still experiencing the same behavior?

 

JamesC

Chris53
Initiate
Initiate

I have the same problem. One camera out of 4 does not record. I tried reboot and battery removal and reinstall. No change. Any other solutions?

ShayneS
Arlo Moderator
Arlo Moderator

Chris53,

 

Have yo tried to remove and re add the camera? Make sure to add your rules back.