Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

My Arlo Pro Camera stopped charging 2 years of usage

Reply
Discussion stats
  • 1 Reply
  • ‎2020-10-22 09:04 PM
  • 407 Views
  • 0 Likes
  • 2 In Conversation
arajan2681
Follower
Follower
‎2020-10-22 09:04 PM

My Arlo Pro Camera suddenly stopped charging 2 years of usage. Can you please suggest how to fix this.

Labels:
0 Likes
Reply
Message 1 of 2
407
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2020-10-23 05:49 AM

If you don't have another Pro camera to swap batteries around, make sure the charger and cable are the proper ones and have no damage. You can also try a different charger that has both 5v and 9v outputs such as used on recent phones as well as a different, quality cable.

0 Likes
Reply
Message 2 of 2
398
Discussion stats
  • 1 Reply
  • ‎2020-10-22 09:04 PM
  • 408 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.