Arlo|Smart Home Security|Wireless HD Security Cameras

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Blm3
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  • Is the only way to get movement on your camera now is through a subscription?
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StephenB
Guru Guru
Guru

@Blm3 wrote:
  • Is the only way to get movement on your camera now is through a subscription?

Nothing has changed there.

 

But something appears to have broken in the Arlo cloud.  Other affected users have said that

  1. removing the base and cameras from their account
  2. resetting the base with a paper clip
  3. adding everything back to their account

fixed it for them.

 

The mods ( @BrookeN ) might also be able to do something on the Arlo end.

BrookeN
Arlo Moderator
Arlo Moderator

@Blm3 can you watch it through out the day and see if that behavior changes then let me know. I have synced the account using our back-end tools and that generally fixes the behavior you are seeing.