Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Move shared device to my device

Reply
Discussion stats
  • 1 Reply
  • ‎2022-10-20 11:36 AM
  • 791 Views
  • 0 Likes
  • 2 In Conversation
BDepke
Follower
Follower
‎2022-10-20 11:36 AM

How do I move a shared device to "my device"?  Do I have to reconfigure it.  I think this happened because they are different models...

Labels:
0 Likes
Reply
Message 1 of 2
791
1 REPLY 1
StephenB
Guru Guru
Guru
‎2022-10-20 01:24 PM
@BDepke wrote:

How do I move a shared device to "my device"?  Do I have to reconfigure it.  I think this happened because they are different models...

If you are wanting to shift a shared device, then you need to remove it from the original account it was onboarded to, and then add it to the desired account.  You will need to set it up again, and any cloud recordings will disappear when you remove it from the account.

 

If you are trying to "unshare" a device that you shared with someone else, then you deselect it using the procedure here:

0 Likes
Reply
Message 2 of 2
785
Discussion stats
  • 1 Reply
  • ‎2022-10-20 11:36 AM
  • 792 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.