Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Motion not triggering alarms / recording

Reply
Discussion stats
  • 1 Reply
  • ‎2024-05-30 08:14 AM
  • 391 Views
  • 0 Likes
  • 2 In Conversation
srkinsman
Follower
Follower
‎2024-05-30 08:14 AM

None of my 4 Arlo cameras are triggering the alarm when detecting motion. I ran the sensor test and they seem to detect motion just fine, they just aren't sending notifications or recording events. Seems like lots of people are having the same problem. 

Labels:
0 Likes
Reply
Message 1 of 2
391
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-05-31 05:52 AM

If you read through the posts about this issue you would see a likely solution. Remove all devices from your account and add them back, starting with the base, as if new.

0 Likes
Reply
Message 2 of 2
369
Discussion stats
  • 1 Reply
  • ‎2024-05-30 08:14 AM
  • 392 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.