Arlo|Smart Home Security|Wireless HD Security Cameras

Motion not being detected and no yellow light when trying adjusting settings

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Danqu
Follower
Follower

My Arlo Pro is not detecting motion or sending alerts. I've tried to adjust the Motion Detection settings but I cannot get the  yellow light on the camera? The camera is working because I can view the live view via laptop and Iphone. Any suggestions?

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jguerdat
Guru Guru
Guru

Start by removing the camera from Settings, My Devices and resyncing. If still not working, contact support:

 

https://www.arlo.com/en-us/support/contact.aspx