Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Motion not being detected and no yellow light when trying adjusting settings

Reply
Discussion stats
  • 1 Reply
  • ‎2019-09-30 07:46 AM
  • 531 Views
  • 0 Likes
  • 2 In Conversation
Danqu
Follower
Follower
‎2019-09-30 07:46 AM

My Arlo Pro is not detecting motion or sending alerts. I've tried to adjust the Motion Detection settings but I cannot get the  yellow light on the camera? The camera is working because I can view the live view via laptop and Iphone. Any suggestions?

0 Likes
Reply
Message 1 of 2
531
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2019-10-01 07:23 AM

Start by removing the camera from Settings, My Devices and resyncing. If still not working, contact support:

 

https://www.arlo.com/en-us/support/contact.aspx

0 Likes
Reply
Message 2 of 2
508
Discussion stats
  • 1 Reply
  • ‎2019-09-30 07:46 AM
  • 532 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.