Motion item stays on.. No alerts.

[1775USMC]

I get motion alerts once in awhile. Ive noticed my motion icon stays on but no alerts.. Ive turned cams on and off.. Still.. Any suggestions..?

[TomMac]

What devices are you using android, ios, phone ?

[1775USMC]

Android

[TomMac]

Two things off the bat, and fairly harmless/easy

unplug and replug in the base,

uninstall and reinstall the app

[1775USMC]

Ok.. Thanks TomMac.. Ill do it tonight..

[1775USMC]

Btw do i need to sync the cams again when i reinstall the app or will it just pick up?

[TomMac]

The app if uninstalled will make no difference on the cameras sync'ed to the base... so just reinstall app ( enter name/pw )

Remeber that the app really acceses the Netgear servers, not the cameras or base directly.

[1775USMC]

Thanks again..