Arlo|Smart Home Security|Wireless HD Security Cameras
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Motion item stays on.. No alerts.

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1775USMC
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Aspirant
I get motion alerts once in awhile. Ive noticed my motion icon stays on but no alerts.. Ive turned cams on and off.. Still.. Any suggestions..?
7 REPLIES 7
TomMac
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Guru

What devices are you using android, ios, phone ?

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Morse is faster than texting!
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1775USMC
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Aspirant
Android
TomMac
Guru Guru
Guru

Two things off the bat, and fairly harmless/easy

 

unplug and replug in the base,

uninstall and reinstall the app

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Morse is faster than texting!
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1775USMC
Aspirant
Aspirant
Ok.. Thanks TomMac.. Ill do it tonight..
1775USMC
Aspirant
Aspirant
Btw do i need to sync the cams again when i reinstall the app or will it just pick up?
TomMac
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Guru

The app if uninstalled will make no difference on the cameras sync'ed to the base... so just reinstall app ( enter name/pw )

 

Remeber that the app really acceses the Netgear servers, not the cameras or base directly.

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Morse is faster than texting!
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1775USMC
Aspirant
Aspirant
Thanks again..