Arlo|Smart Home Security|Wireless HD Security Cameras

Motion detection gone in one camera

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Coviscus
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I just had one of my cameras motion detection fail completely. So far I have tried taking out the battery, removing the device and re adding, as well as resetting the base station while repeating the steps above. Every time I check the motion detection test I get nothing. Also get nothing when Camera is armed. Unfortunately I had a theft happen right where this particular camera was set up, so I would be great to get this fixed asap. The camera still works, it's just the motion detection that doesn't. Thanks
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jguerdat
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Since it may be a hardware problem, use the Contact Support link at the bottom here.